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Open 8.30am-5.00pm Monday - Friday. 09.30am - 4.30pm Saturday. Closed Sunday

For specialist advice call 0191 414 1300
or email info@awoodidea.co.uk

Home>Delivery

FREE DELIVERY ON ALL ORDERS OVER £750

It takes 3-5 Working Days for Delivery to the vast majority of the UK.

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DOORS

We offer free delivery on all orders above £750 including VAT

All orders for doors under £750 incur £39.99 charge

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DOOR FURNITURE

We offer free delivery on orders for door hardware above £400

All orders for door hardware under £400 incur a £7.99 charge

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Once you have placed your order, our courier will contact you within 2 working days to arrange your delivery with you.

In order for us to process your order for delivery the next working day, most orders must be placed by 11am. Orders placed after this time will be processed the next working day.

Our normal days for delivery are the working days of Monday through Friday, however, we may be able arrange a Saturday delivery. Please contact us for details.

Deliveries further north than Inverness may be subject to a delivery charge from our courier. Please contact us on 0191 4141300 or at info@awoodidea.co.uk before placing your order for this. Deliveries to Scottish Highlands and West Coast of Scotland usually take more time  depending on when the courier is in the area.

Day of Delivery

As we use a national courier service to deliver our goods we are unfortunately unable to give a time for delivery as this is at the couriers discretion. Delivery times are usually between, but not restricted to the hours of 8am - 6pm. 

It is assumed that the delivery address is accessible by large lorry, if this is likely to be a problem, please inform us at the point of ordering.

Unfortunately, due to insurance restrictions, couriers are only able to deliver items to ‘kerbside’. It is not their responsibility to take the delivery into your home, it is therefore advisable to make sure that there is adequate help to unload the delivery into you home.

A Wood Idea strongly advise all customers to check all goods for any damage caused during transit, prior to signing for the goods. All goods must be signed for by a person over the age of 18.

If the item is damaged whatsoever, sign as damaged and we can arrange a replacement.

If the courier is unable to make a delivery because you were not available, you will be liable for a charge for re-delivery.

A Wood Idea strongly suggest you do not book any trade person to complete a job involving goods ordered from us, until all of your order have been received in good order.

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