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Open 8.30am-5.00pm Monday - Friday. 09.30am - 4.30pm Saturday. Closed Sunday

For specialist advice call 0191 414 1300
or email info@awoodidea.co.uk



It takes 3-5 Working Days for Delivery to the vast majority of the UK.

* Please Note - The following post codes will incur delivery surcharges;

AB - £37

BT - £70

DD - £42

HS - £67.50

IV - £40

KW1-14 - £40

KW15+ - £67.50

KY - £37

PA1-19 - £37

PA20+ - £67.50

PH - £40

ZE - £67.50



We offer free delivery on all orders above £750 including VAT

All orders for doors under £750 incur £39.99 charge

This charge is based on delivery to mainland UK, excluding Scotland, the Scottish Highlands & the Islands where additional shipping charges will apply



We offer free delivery on orders for door hardware above £400

All orders for door hardware under £400 incur a £7.99 charge


Once you have placed your order, our courier will contact you within 2-3 working days to arrange your delivery with you. Our transport department will only be in touch once vehichles have been routed. 

The order process commences the next working day you have purchased the goods.

In order for us to process your order for delivery the next working day, most orders must be placed by 11am. Orders placed after this time will be processed the next working day.

Our normal days for delivery are the working days of Monday through Friday, however, we may be able to arrange a Saturday delivery. Please contact us for details.

Deliveries further north than Inverness will be subject to a delivery charge from our courier. Please contact us on 0191 4141300 or at info@awoodidea.co.uk before placing your order for this. Deliveries to Scottish Highlands and West Coast of Scotland usually take more time depending on when the courier is in the area.

We do not deliver to Isle of Wight.

Day of Delivery

As we use a national courier service to deliver our goods we are unfortunately unable to give a time for delivery as this is at the courier's discretion. Delivery times are usually between, but not restricted to the hours of 8am - 6pm. 

It is assumed that the delivery address is accessible by large lorry, if this is likely to be a problem, please inform us at the point of ordering.

Unfortunately, due to insurance restrictions, couriers are only able to deliver items to ‘kerbside’. It is not their responsibility to take the delivery into your home, it is, therefore, advisable to make sure that there is adequate help to unload the delivery to your home.

A Wood Idea strongly advise all customers to check all goods for any damage caused during transit, prior to signing for the goods. All goods must be signed for by a person over the age of 18.

If the item is damaged whatsoever, sign as damaged and we can arrange a replacement.

All damages must be reported within 48 hours, anything after this period is out of our control.

If the courier is unable to make a delivery because you were not available, you will be liable for a charge for re-delivery.

A Wood Idea strongly suggest you do not book any trade person to complete a job involving goods ordered from us until all of your order has been received in good order.


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On orders over £750.00


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